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How to deal with bills while travelling?

We were abroad for more than five weeks this summer, and it goes without saying that some bills are bound to come in during that time. We tried to anticipate some of them, to avoid reminder fees and other hassles, and contacted some companies in advance.

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Paying invoices in advance

Together with our TV/telephone/Internet provider, we agreed to pay an invoice in advance, but since they didn't know the exact amount, they had to estimate an amount. We paid in good time and thought everything was fine.

Not as simple as we thought ...

Everything was not green! The amount the company had given us was SEK 45 too low and suddenly, before we knew it, the TV/telephone/Internet was switched off. The first time we called they were relentless and thought that "45 SEK is 45 SEK and those are the rules". The second time, fortunately, we got hold of a more service-oriented person who understood that it was actually they who had done wrong.

The fact that it then took a total of almost two days before we got the Internet back up and running is another matter ... Are large companies allowed to behave just as they please? And how do you actually go about avoiding this sort of thing on a long journey?

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